Data Protection Policy

Privacy Policy

Grasslands Equestrian Centre takes your privacy seriously and we are committed to protecting your personal information. This policy sets out how we use the information that you give us.

 

Grasslands may update this policy from time to time. This policy is effective from 25th May 2018

Data Protection Law

Data Protection law changes on 25th May 2018. The new law says that the reasons we can use your personal data include:

  • when you consent, or
  • when we need it to meet a legal duty, or
  • when it is in our legitimate interest

Grasslands takes Data Protection seriously and we comply with the law. All forms and transactions on our website (www.grasslandequestrian.co.uk) meet with Data Protection requirements.  You can get in touch with us at any time to opt out of all news and events communications.

 

Who we are

Grasslands Equestrian Centre. West Street, Helpston, Peterborough, PE6 7DU

What we collect

  • Grasslands Equestrian Centre collects information from people when we arrange riding lessons or livery services for them. The information collected includes name, address, phone and email details. We use your contact details to stay in touch as agreed.
  • We will only use your name and contact details to email you with updates about Grasslands activities if you agree that we can.
  • We also hold some of your contact details if you support one of our competitions or are one of our suppliers.

Other details that we may ask for and keep on record are:

Animal information – Information about a Horse that you liveried us, or loaned.

If you think any of the information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect. Notifying us of any change of address is important.

From time to time we may contact you to ensure that the information you have provided us with remains accurate and up to date.

 

Grasslands Equestrian Centre do not share, sell or swap your information with other organisations to use for their own marketing. We will keep your information safe and private.

Like all organisations, we may comply with requests for the disclosure of personal information where this is required or permitted by law. This could include requests from law enforcement or tax agencies.

We will also supply your contact details to the company holding your horses microchip details.

 

Contacting you about news, fundraising and events includes:

  • Events in support of the Grasslands. These are usually educational or competition.
  • News about those who are part of the Grasslands community, including staff, volunteers and supporters.
  • Issues and advice about animal welfare
  • Volunteering opportunities at Grasslands.
  • Surveys to ask how we can improve our services and communication

We may contact you to ask for your contribution towards our communications or publicity such as stories in the news or TV or in connection with events.

 

Changing your consent

You can update or cancel your consent at any time by emailing grasslandsec@btinternet.com or you can write to us at Grasslands Equestrian Centre West Street, Helpston, Peterborough, PE6 7DU

You can request to receive no further communications from Grasslands from all channels. We will keep this on record to ensure that your wish is upheld.

You may request details of personal information which we hold about you under the Data Protection Act 1998. (The only personal information we hold will be name, address, phone numbers, email address and gift aid tax status). If you would like a copy of the information held on you, please write to the address above.

Tracking Data & Online Security

When we send out newsletters we can track how many users have opened and clicked on the email. We do not use this information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. If you want to opt out of our newsletters you can do so via the unsubscribe link at the bottom of every one we send.

Cookies and Web Privacy

We at Grasslands Equestrian Centre are committed to respecting and protecting your online privacy.

Our website (www.grasslandsequestrian.co.uk) refers to the whole of our website. By accessing this website you are consenting to the way information is collected and used, as described within this Privacy Policy. In return, Grasslands Equestrian Centre gives our commitment that we will use any personal data you provide only in ways that are compatible with our Privacy Policy. We do not use cookies on our website.

Google Analytics

Google Analytics provides anonymous statistics on website usage. They use cookies to track the source of a visitor, their session on the website (to associate multiple page views to one visit) and whether they are a new or returning visitor. No personal data is held.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our Data Controller

Mrs Debby Keal is our Data Controller at Grasslands Equestrian Centre. You can contact her by emailing grasslandsec@btinternet.com or by writing to Grasslands Equestrian Centre, West Street, Helpston, Peterborough, PE6 7DU

For any questions or clarification of anything detailed in the Privacy Policy, please email emailing grasslandsec@btinternet.com or by writing to Grasslands Equestrian Centre, West Street, Helpston, Peterborough, PE6 7DU

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